This policy statement sets out the data processing practices carried out by the Boutique Hotel Group through use of this website.
1. Information collected
We collect personal information from visitors to this website through the use of registration and enquiry forms.
2. Use of personal Information
We (Boutique Hotel Group) process personal information collected via this website for the purposes of:
- Dealing with enquiries.
- Tailoring our services to suit requirements and preferences.
- Providing information on the products and services we offer.
4. Internet Based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data may involve the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing personal data in this way.
5. Mailing Lists
As part of the registration process for our e-newsletter and mailshots, we need to obtain certain personal information which is used for the following. To keep you up to date with upcoming offers and events; to contact you if we need to obtain or provide additional information; to check our records correct and that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our marketing department [Stephanie Stanton on SStanton@BHGUK.com].
6. Voucher Data
When you purchase gift voucher(s) through the below booking system or online your name, address data, email and contact number will be stored in our booking system, Rezlynx. You may, of course, purchase gift voucher(s) in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.
7. Third Parties
We may share anonymised personal information with other organisations, particularly Cube3, who use this to analyse our audience development and behaviour to understand business growth through digital innovation and marketing performance.
8. Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our Data Protection Officer, Emmeline Coppock at ECoppock@bhguk.com.