TERMS & CONDITIONS
CANCELLATIONS / AMENDMENTS BY THE CASTLE
Credit card details are taken as a booking guarantee for all bookings made unless where detailed. If you are attending a wedding at Nunsmere Hall a £50.00 non refundable, non transferable deposit will be taken. The full price for each stay, with the addition of all extras incurred during your stay, is to be settled in full, before departure. A pre-authorisation will also be taken upon arrival, funds will be released upon departure.
Your credit card will be charged for the full amount if you fail to settle your account before departure. You may cancel your non promotional reservation up until 12 noon the day prior to arrival without incurring a cancellation charge unless attending a wedding where the cancellation policy is strictly 14 days prior. If your reservation is cancelled after this time or in the event of a non arrival a 100% cancellation fee will apply and charged to your credit or debit card.
In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so. If this does arise you can:
- Accept the changed arrangements as notified
- Make an alternative arrangement with us or,
- Cancel your reservation and receive a full refund of any monies paid
Due to unforeseen circumstances, we reserve the right to cancel any booking made on a promotional rate and rebook on an alternative date – subject to availability.
We reserve the right to cancel any reservations made where no credit or debit card is used to guarantee.
Public Events & Christmas Accommodation Packages:
A £50.00 per room per night deposit is required to secure your booking. This deposit is non refundable and non transferable unless otherwise agreed in writing. Full payments are non refundable and non transferable.
Public Events & Christmas Lunches and Parties:
A £10.00 per person deposit is required to secure your booking. This deposit is non refundable and non transferable unless otherwise agreed in writing. Full payments are non refundable and non transferable.
The staff at Nunsmere Hall will make every effort to fulfil your requests, unfortunately, we can not guarantee these and failure to do so will not constitute a breach of contract.
COTS / EXTRA BEDS
Cots and extra beds are available subject to availability. These are priced as follows:
- Cots: £15.00
- Extra Bed: £30.00
With the exception of assistant dogs, no pets are allowed in Nunsmere Hall.
Should you have any comments good or bad that you wish to tell us about please contact the Castle by email or post.
Address: Nunsmere Hall Country House Hotel, Tarporley Road, Oakmere, Northwich, Cheshire, CW8 2ES
Nunsmere Hall Ltd, Nunsmere Hall, registered in England and Wales: Registered No: 08686074.
The term ‘Nunsmere Hall’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Nunsmere Hall Country House Hotel, Tarporley Road, Oakmere, Northwich, Cheshire, CW8 2ES. Our company registration number is 08686074 registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.
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