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ACCESS STATEMENT FOR NUNSMERE HALL HOTEL

Car Parking and Approach

Due to the nature of the car park we don’t have any signs on display for specific disabled car parking spaces but if you call the hotel reception team on 01606 889100 we will be more than happy to corner off car parking spaces that are closest to the hotel entrance for your arrival.
All parking is free of charge.
The main entrance to the hotel has steps leading up to the door but we can provide a ramp for anyone who needs it. To guarantee that the ramp is there ready for your arrival please call the hotel reception team on 01606 889100.

We do not offer valet parking at the hotel.

Reception

Reception desks have chairs for guests and low access points.
There is a seating area in the main reception.
The entrance and all main corridors are anti-slip.
Fridges available for medicine on request.

Bedrooms

We have two ground floor accessible bedrooms.

We also have 10 bedrooms which are directly accessible via the lift.
2 of our rooms which are directly accessible via the lift have adjoining doors to another bedroom for the use of our guests who need to have their carer nearby.

We also have shower stools available upon request.

Emergency Evacuation Procedures

All accessible bedrooms on the first and second floor are located close to escape stairs, each with a refuge point.

Public areas

We have 1 accessible disabled toilet within the public areas of the building.
There is a lift giving access to our 10 accessible bedrooms.
All signage meets the appropriate requirements with regard to visibility and legibility.

Restaurant, Bar and Lounge

Bar, restaurant, lounge & library are located on the ground floor.
Our chefs are able to meet any dietary requirements.
We have a choice of seating areas away from noise or congestion.
We offer 24-hour room service.

Other

Assistance dogs are very welcome.
Our website is available to view on both tablet and mobile devices.
All our staff have attended the company induction and have a good understanding of the Disability Discrimination Act and the National Accessible Scheme.

Should you wish, a copy can be forwarded by post, fax, electronically or alternatively we can talk you through it. It is also available in large print format (16pt).

Every effort has been made to provide a detailed and accurate statement.