ACCESS STATEMENT FOR PECKFORTON CASTLE
Car Parking and Approach
We have 6 designated accessible parking spaces, all located at the main front entrance of the castle.
All parking is free of charge.
We have a drop off point at the main entrance/reception area, where valet parking is available 24/7.
The main entrance has automatic doors and is at one level from outside to inside.
Please note that our carpark is situated on an uneven surface. If you do suffer with mobility issues, please utilise our complimentary valet parking facilities by driving straight up to the reception entrance.
Reception desks have chairs for guests and low access points.
There is a seating area in the main reception.
We have an Induction loop for use at the front desk.
The entrance and all main corridors are anti-slip.
Fridges available for medicine on request.
We have 12 accessible bedrooms out of a total of 48. 1 of which has a level entry shower, the remaining rooms all have a walk in shower and free standing baths accessible from both sides.
6 of our accessible rooms have adjoining doors to another bedroom for the use of our guests who need to have their carer nearby.
1 room on the ground floor has alarms/pull cords for use in case of emergency. All other accessible rooms have access to a call point. These alarms are linked to our 24 hour manned reception.
On request we can provide a list of hire services for hoists/bed blocks.
All 48 bedrooms have TV’s with subtitles/teletext.
Also, all of the items below are available by contacting the receptionist:
Shower Stool with removal back and arms
Emergency Evacuation Procedures
All accessible bedrooms on the first floor are located close to escape stairs, each with a Refuge point and Evac Chair.
We have 2 accessible toilets throughout the public areas of the building.
There is a lift giving access to our 10 accessible bedrooms.
All signage meets the appropriate requirements with regard to visibility and legibility.
3 stair lifts in public areas.
Restaurant, Bar and Lounge
Brassiere and lounge are located on the ground floor.
The restaurant is accessible by stair lift.
Our chefs are able to meet any dietary requirements.
We have a vast choice of seating areas away from noise or congestion.
We offer 24 hour room service.
Assistance dogs are very welcome.
Our website is available to view on both tablet and mobile devices.
All our staff have attended the company induction and have a good understanding of the Disability Discrimination Act and the National Accessible Scheme.
Should you wish, a copy can be forwarded by post, fax, electronically or alternatively we can talk you through it. It is also available in large print format (16pt).
Every effort has been made to provide a detailed and accurate statement.